For Small Businesses

Tech Support That Makes Your Team More Capable – Not More Dependent

Your website keeps breaking. Things need fixing. You don’t know who to call. You don’t need a full-time IT person—you need someone who’ll fix the problem, explain what happened, and help your team handle more on their own over time.

Sound Familiar?

Sound Familiar?

Small businesses face unique tech challenges. You need things to work, but you can’t afford a full-time IT person. And every time something breaks, the same thing happens: someone on your team drops what they’re doing to figure it out.

people_problem_01

Your website breaks and nobody knows what to do

Plugins stop working. Pages look weird. Forms break. You need it fixed now, not next week. But more than that—you need to understand why it happened so your team isn’t blindsided again.

people_problem_02

Your “marketing person” is also your “tech person”

They’re great at marketing. They’re not developers. But they’re stuck troubleshooting technical problems instead of doing their actual job. That’s not a tech problem—it’s a people problem.

people_problem_03

Your web designer disappeared after launch

They built your site and moved on. Now you need updates, changes, or fixes and they’re “too busy” or charge $200/hour for simple updates. Worse—they built it in a way that only they could maintain.

people_problem_04

You’re growing but your website isn’t keeping up

What worked when you started doesn’t work now. You need more pages, better forms, integrations with your CRM. Your team has outgrown the tools, but nobody knows where to start.

How We Help

Services for Small Businesses

Most Popular

Quick Fixes

$175-$500

Got a specific problem? We fix it in 2 business days. We’ll tell you what was wrong, what we did, and whether it’s something your team can watch for in the future.

  • Form not working? Fixed—and explained.
  • Page broken on mobile? Fixed—with notes.
  • Image needs updating? Done—with walkthrough.
  • Site running slow? Optimized—we show you what to monitor.

Best for Growth

Build Your Website

$3,500-$5,000

Need a website that actually brings you customers? We build conversion-focused sites designed around how your team works—so they can make updates without calling us for every little thing.

  • WordPress or Squarespace
  • Designed for conversion, not just “pretty”
  • You own everything (no vendor lock-in)
  • Launch support + team walkthrough included

For Growing Teams

Ongoing Tech Support

$2,000/month

Growing fast? Get a technical partner who keeps everything running smoothly—and builds your team’s confidence with technology over time.

  • Website maintenance and updates
  • Email platform support
  • Integration troubleshooting
  • Priority response times
  • Monthly check-ins + team knowledge-building

Why Common People

Why Small Businesses Choose Us

We Talk to Your People First

Before we touch anything, we find out who uses your website, what frustrates them, and how they work. The best technical fix in the world doesn’t matter if it doesn’t fit the humans who have to use it every day.

We Explain Everything in Plain English

No tech jargon. No condescension. When we fix something, we tell you what happened and why. Our goal is to make you more confident with your technology, not more confused.

We’re Reliable (and We Don’t Disappear)

13+ years in business. We’re not going anywhere. When you need us, we’re there. And when you don’t need us anymore because your team can handle it? That’s a win for both of us.

Transparent Pricing

You know what things cost upfront. No surprise bills. No hidden fees. Flat rates or clear monthly pricing. If something’s going to cost more than expected, we tell you before we start.

“I was so relieved to find Matt. Our website was broken and our designer wasn’t returning calls. He fixed it in two days, explained what went wrong, and showed our office manager how to handle the basics. Now she can do simple updates herself and we have Matt on retainer for the bigger stuff.”

— Sarah M.

Owner, Professional Services Firm